Routine nonimmigrant visa services remain suspended.
Cuban applicants for nonimmigrant visas who do not meet one of the criteria below may apply at any U.S. embassy or consulate. To submit a routine nonimmigrant visa application, please schedule an interview at any other U.S. embassy or consulate.
Nonimmigrant visa appointments at U.S. Embassy Havana are only available to applicants under the following circumstances:
- Individuals applying for diplomatic or official (A or G) visas;
- The visa applicant has an emergency medical condition requiring medical treatment in the United States. This requires:
- A letter from a physician or medical facility in Cuba with a diagnosis of the applicant’s medical condition;
- A letter from a physician or medical facility in the United States stating:
- their willingness and ability to treat the applicant’s condition,
- the projected length of a course of treatment, and
- the cost of the treatment (including hospitalization fees, and all other medical related expenses); and
- Documentation of the funds the applicant will use to pay all costs related to her medical treatment and living expenses during his/her stay in the United States.
After the applicant has gathered the required documents, they must visit our contact page and follow step-by-step instructions to send the documents to us. Upon receipt and review, the Embassy will determine whether we can schedule an emergency appointment for a visa interview. At the interview, the applicant must demonstrate they are eligible to receive a visa under U.S. immigration law. Submission of an appointment request does not guarantee an appointment, and confirmation of a visa appointment does not guarantee a visa approval.
Contact Us
Need additional information or assistance? Please visit this page.
Visiting the Embassy
Location
Calzada e/ L y M, Vedado
Havana, Cuba
The entrance to the Consular Section is located on the south side of the U.S. Embassy building along Calzada Street.
Access to the Consular Section
We restrict access to our building to scheduled visa applicants, those who possess a written pass issued by the embassy, or U.S. citizens requiring American Citizen Services (ACS).
IMPORTANT: Access will not be granted for personal inquiries regarding visa or parole cases.
Hours of Operation
Consular Section of the U.S. Embassy in Havana is open:
8:00 AM – 4:00 PM, Monday through Thursday
8:00 AM – 3:00 PM, on Friday
The Section is closed on American and Cuban holidays.
Lost or Stolen Visas
If your valid U.S. visa has been lost or stolen, you should immediately notify the U.S. Embassy in Havana following the steps below:
- File the appropriate report at the police station nearest to where the passport was lost or stolen; and
- Visit our contact page and follow step-by-step instructions to send a scanned copy of the police report to us. Include all relevant information, such as your complete name and date of birth, visa application number, and type of visa, together with an explanation regarding the date, circumstances, and location of the visa loss or theft.
Applying for a New Visa
The U.S. Embassy cannot reissue visas reported lost or stolen. If you recover the passport with the U.S. visa you previously reported lost or stolen, you will not be able to use that visa and you will need to apply for a new visa if you wish to travel to the United States. There is no guarantee you will qualify for another visa. Please remember it is your responsibility to safeguard your visa against loss or theft.
Non-Immigrant Visa Status
Applicants or their relatives may wish to view the status of a nonimmigrant visa application at our website: Visa Status Check. The applicant or relative will need to enter the interview location (e.g.: CUBA, HAVANA) and the barcode number (e.g.: AA002U22M9) as it appears on the DS-160 confirmation page. Once the visa appears as “Issued” applicants will be able to pick up their passport following the instructions the consular officer provided at the time of the interview. Please be aware that some cases require extended administrative processing. This processing may last several months. When a case requires administrative processing, the U.S. Embassy will contact the applicant as soon as this process has concluded and the consular officer has made a final adjudication.
