Contact Us

The U. S. Embassy in Havana has posted extensive information on this website regarding all visa and consular matters. As main source of information, we suggest you check the information on this website. You may also check our Consular Navigator for updated information regarding your specific situation and contact instructions when required. You may review the information on the Consular Navigator at the address below:

U.S Embassy Havana Consular Navigator

If the answer to your question is contained in this website or the Consular Navigator, you will not receive a response. If your inquiry requires a personalized response, we will do our best to respond within 3 business days.

If you cannot use the resources above, the public visa inquiry phone line (+53 78394152) is open from 9:00 am to 11:00 am Monday through Friday, except on Cuban and American holidays. Please note that the Consular Information Unit cannot respond questions on American Citizen Services or about cases processing under the Cuban Family Reunification Parole Program (CFRP).


Consular Information Unit
U.S. Embassy Havana, Cuba