The U.S. Embassy in Havana is currently offering only limited emergency nonimmigrant visa services and processing ALL immigrant visa categories. For additional information on the availability of all consular services at U.S. Embassy in Havana, please see this Embassy webpage.
IMMIGRANT VISAS – The U.S. Embassy in Havana is currently offering full immigrant visa services. The U.S. Embassy in Georgetown, Guyana remains the designated processing post for immigrant visa services for Cuban applicants whose cases have already been scheduled there. If you missed your appointment in Guyana, your immigrant visa will NOT be processed at the Embassy in Havana. You can reschedule your missed appointment in Guyana through your registered account at https://ais.usvisa-info.com/en-gy/iv.
WARNING: DO NOT pay any visa processing fees to third parties. There is no additional fee to make an appointment. Visa processing fees are paid to the National Visa Center (NVC) (Immigrant Visas), or, in limited cases such as fiancé(e) or diversity visas, directly to the Embassy’s cashier. Please report fraud through our Consular Navigator if you are asked to pay any extra fees for an appointment.
To review some of the most frequently asked questions about immigrant visa processing, please review these Frequently Asked Questions.
NONIMMIGRANT VISAS – The U.S. Embassy in Havana is currently offering only limited emergency nonimmigrant visa services. Except as described in our Nonimmigrant Visas page, if you want to apply for a nonimmigrant visa, you can do so at other U.S. embassies.
The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.
See our Directory of Visa Categories on usvisas.state.gov to determine which visa category might be appropriate for your purpose of travel to the United States.
What is a Visa?
A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.
Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The visa section of this Embassy website outlines information about U.S. visas for foreign citizens to travel to the United States.
(Note: U.S. citizens do not need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.)
Visiting the Embassy or Consulate
Calzada e/ L y M, Vedado
The entrance to the Consular Section is located on the south side of the U.S. Embassy building along Calzada Street.
Access to the Consular Section
We restrict access to our building to scheduled visa applicants, those who possess a written pass issued by the embassy, or U.S. citizens requiring American Citizen Services (ACS).
IMPORTANT: Access will not be granted for personal inquiries regarding visa or parole cases.
Hours of Operation
Consular Section of the U.S. Embassy in Havana is open:
8:00 AM – 4:00 PM, Monday through Thursday
8:00 AM – 3:00 PM, on Friday
The Section is closed on American and Cuban holidays.
Customer Service Statement
The Department of State manages the visa process strictly but fairly to facilitate legitimate travel to the United States. We are committed to the essential openness for which the United States has always been known. We encourage and welcome travel to the United States!
We promise to you, the visa applicant, that:
- We will treat you with dignity and respect, even if we are unable to grant you a visa.
- We will treat you as an individual and your case as unique.
- We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
- We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
- We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
- We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
- We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on http://travel.state.gov.
- We will explain the reason for any visa denial to you.
Furthermore, if you are a:
- Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
- Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
- Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.
At the same time, we expect you, the visa applicant, to:
- Plan your travel and visa application as far in advance as possible.
- Complete your application fully and accurately.
- Be forthcoming about your purpose and plans.
- Prepare for your interview by being able to clearly and concisely describe your intentions.