U.S. citizens who travel to Cuba are encouraged to register with the Smart Traveler Enrollment Program as soon as they have definite travel plans. We recommend that you look at the information provided on our website when preparing your trip to Cuba. American citizens are also welcome to visit the New Travel Advisories for U.S. Travelers page. In the event of an emergency, please contact us at +53-7-839-4100.
For emergencies involving American citizens, please call +53-7-839-4100, dial 1 to select English, and then 0 to speak to an operator. For routine American Citizen Service inquiries, such as non-emergency passports, please send an email to ACSHavana@state.gov.
Due to the current COVID-19 pandemic, the U.S. Embassy has implemented safety precautions to protect our staff and the public.
The ACS Unit is not able to answer visa-related inquiries. For additional information on the availability of all consular services at U.S. Embassy in Havana, please see this Embassy webpage.
U.S. citizens who travel to Cuba are encouraged to register with the Smart Traveler Enrollment Program as soon as they have definite travel plans. American citizens are also welcome to register in person at the U.S. Embassy in Havana to obtain updated information on travel and security within the country. We recommend reviewing the information provided on the Embassy website and the Cuba international travel information on Travel.State.Gov when preparing your trip to Cuba.
Hours of Operation
The business hours of the Consular Section of the U.S. Embassy Havana are Monday-Friday, 8:00 a.m. – 4:00 p.m.
- U.S. Embassy Havana, Cuba
55 Calzada, La Habana, Cuba
+53-7-839-4100 and dial 1, then 0 (after hours)
American citizens should show their American passports to Embassy security when they approach the Embassy.