Health Alert – U.S. Embassy, Havana, Cuba, March 25, 2020
Event: The U.S. Embassy in Cuba is actively assisting American citizens and urges all U.S. citizens to work with airlines immediately to make travel arrangements while flights are still available. American Airlines, United, and JetBlue all report available flights from Havana to the U.S. as of March 25.
The Embassy has received reports of delays at José Martí International Airport from some dual Cuban nationals due to local immigration laws. While foreign travelers are currently permitted to exit, Cuba does not recognize the U.S. nationality of Cuban-born U.S. citizens. The Cuban government requires Cuban dual nationals to enter and depart Cuba using Cuban passports. Cuban-born U.S. citizens will be treated as Cuban citizens and may be subject to restrictions and obligations. It is important for each traveler to contact the local immigration office as early as possible to avoid delays at the airport. Contact information for local immigration offices can be found here: https://www.minint.gob.cu/tramites/4#table-link
Booking and local contact information can be found at the following sites:
Jet Blue: https://www.jetblue.com
If you are unable to book a flight through these airlines directly, please contact the embassy’s American Citizen Services Unit using one of the options shown below.
We encourage all U.S. citizens in Cuba to register with the U.S. State Department using the following link: Smart Traveler Enrollment Program (STEP), and to monitor the Embassy website and Twitter feed for up-to-date information.
Actions to Take:
- Maintain communication with the U.S. Embassy in Cuba.
- Be prepared for new travel restrictions to take effect with little or no advance notice.
- Check with your airline operator regarding updated information about your travel plans and/or restrictions
- Monitor local media for updates.
- Consult the CDC website for the most up-to-date information on COVID-19.
- Department of State COVID-19 information page for the latest information.
- Visit our U.S. Embassy webpage on COVID-19 for information about conditions in Cuba.
- U.S. Embassy Havana, Cuba
55 Calzada, La Habana, Cuba
+(53) (7) 839-4100
+(53) (7) 839-4100 and dial 1, then 0 (after hours)
- State Department – Consular Affairs
888-407-4747 or 202-501-4444
- Cuba Country Information
- Enroll in Smart Traveler Enrollment Program (STEP)<http://step.state.gov/> to receive security updates.
- Follow us on Facebook and Twitter.