Health Alert – U.S. Embassy, Havana, Cuba

Health Alert – U.S. Embassy, Havana, Cuba, April 15, 2020

Location:  Cuba

Event:   The U.S. Embassy continues to explore all options to address the current travel disruptions. This includes a possible charter flight if commercial flights between the United States and Cuba do not resume in the near future.

FOR THOSE WHO HAVE SUBMITTED FORMS FOR A POSSIBLE CHARTER FLIGHT:  There will be limited seats on any charter flight.  If demand exceeds the number of seats, repatriations will be prioritized.  Top priority will be given to U.S. citizens deemed at higher risk of severe illness, U.S. citizen minors and their U.S. Citizen parents, or one foreign national parent, followed by all other U.S. citizens, then Lawful Permanent Residents (LPRs) on a first come first served basis.

IF YOU HAVE BEEN SELECTED FOR A FLIGHT, you will receive confirmation from the U.S. Embassy.  When a charter flight has been scheduled, you will receive a SECOND confirmation from the Embassy with further instructions, flight time, luggage restrictions, ect. Please pay close attention to these details.

If you submitted your data to us previously, you do not need to resubmit it.  We still have your information and will contact you should space become available.

Please do not contact the U.S. Embassy about your flight status.

On April 2, the Government of Cuba suspended all passenger air travel in and out of the country.  As of today, the airport remains closed.

All remaining U.S. citizens should check with airlines operator regarding future flights and continue to monitor local news for information about Cuban travel advisories.

If you are a U.S. citizen who has not contacted the Embassy previously and are interested in returning to the United States, you should do the following:

  • You must fill out this form (CLICK HERE)  Please do not call the U.S. Embassy to place your name on the list for a possible charter flight.  Submitting the form DOES NOT guarantee a seat on the flight.  The U.S. Embassy will contact you if a flight become available.
  • Continue to follow up with airlines about the availability of commercial flights, which could re-start operations before other travel arrangements such as charter flights are available.

Please note:


  • We cannot guarantee that the Embassy will be able to arrange charter flights. We are gathering this information in anticipation of being able to do so.
  • Only U.S. citizens, their Eligible Family Members, and Lawful Permanent Residents (LPRs) residents may request embassy assistance to return to the United States.
  • Cuba does not recognize the U.S. nationality of Cuban-born U.S. citizens.  The Cuban government requires Cuban dual nationals to enter and depart Cuba using Cuban passports. Cuban-born U.S. citizens will be treated as Cuban citizens and may be subject to restrictions and obligations.  It is important for each potential traveler to contact the local immigration office as early as possible. Contact information for local immigration offices can be found here: 
  • Under U.S. law, passengers on a U.S. State Department-organized charter flight are responsible for paying the cost of their ticket, which may be higher than standard commercial fares.
  • Space on potential flights may be limited, requiring us to prioritize initial placement for those with the greatest medical need.
  • Submitting this form does not guarantee you a seat on any future flight.  If flights become available, the U.S. Embassy will contact you with further instructions.

We will continue to provide further information as soon as it becomes available, via the sources described above.

Effective March 17, the U.S. Embassy in Havana suspended routine consular services.  For emergency American Citizens Services, please visit our website for additional information

We encourage all U.S. citizens in Cuba to register with the U.S. State Department using the following link: Smart Traveler Enrollment Program (STEP), and to monitor the Embassy website and Twitter feed for up-to-date information.

Actions to Take:

  • Maintain communication with the U.S. Embassy in Cuba.
  • Monitor local media for updates.
  • Consult the CDC website for the most up-to-date information on COVID-19.
  • Visit the Department of State COVID-19 information page for the latest information.
  • Visit our U.S. Embassy webpage on COVID-19 for information about conditions in Cuba.