The U.S. Refugee Admissions Program is not currently accepting new applications or processing cases in Havana. For inquiries regarding a current refugee case, please contact us at 7-839-4100 ext. 3119.
Applicants are mailed an Active Case Letter and given a pre-screening interview if they appear to meet eligibility criteria. Those who do not qualify will be sent a letter informing them that they do not meet program requirements.
If you received an Active Case Letter and you have not been scheduled for an interview, please call the Refugee Section at (+53) 7839-4125 from Monday to Thursday from 1:00 pm to 4:00 pm and on Friday from 1:00 pm to 3:00 pm to set an appointment date.